Refund Policy

Every product sold by Meridian Celestial Registry is digital and is generated immediately after payment. Nothing is shipped, so statutory cooling-off periods for physical goods do not apply in the same way.

If a payment is taken but your registration could not be generated, contact us with your order number. We will either complete the registration or refund the payment in full.

Because a registration reserves a specific star and issues a permanent MCR number, completed registrations are generally non-refundable. If something is wrong with your certificate — a misspelling, an incorrect date, or a file you cannot open — we will correct or reissue it at no cost.

Duplicate payments and verified billing errors are refunded in full. Refunds are issued to the original payment method through our payment provider and typically appear within five to ten business days.

Use the contact page with your order number and the reason for the request. Refunds are tracked against the original payment record so you always have a reference.